All considered applicants must be able to pass pre-employment drug screening and criminal background check.

Resumes may be submitted to jobs@ghanc.net or at our Central Office located at 1103 Broad St, Greenville, NC 27834.

For more info, please contact Aisha Holton via email or at 252-329-4070.

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Department/Business Unit
Asset/ Property Management

Start Date
01/01/2024

Closing Date
02/29/2024 (or until filled)

Supervisor
Deputy Executive Director

FLSA
Exempt

Salary Range
$75,000 to $90,000

Job Summary

The primary purpose of this position is to be responsible for the oversight and administration of the Authority's affordable housing portfolio. This is accomplished by directing and coaching property and site management staff to ensure best industry practices are met or exceeded. Ensures compliance with asset management principles, HUD rules and regulations, and HACG policies and procedures to safeguard agency assets. Establish and implement departmental policies and procedures, prepare monthly board reports on vacancies and accounts receivables, and work with the Deputy Executive Director in developing the annual budget and asset plan for each property. Responsibilities also include related work as apparent or assigned. All actions must support the HACG's mission, vision, strategic goals, and objectives.

Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions.

Essential Functions (examples of duties)

• Plans, develops, organizes, and implements Property Management operations in compliance with HUD and Authority regulations, policies, and procedures; ensures compliance with all Federal and local government policies, procedures, and regulations.
  
  
• Supervises assigned personnel; assists with the recruitment and selection of personnel; assigns, directs, and inspects the work of staff; trains employees, determines and coordinates outsourced training; rewards, coaches, counsels, disciplines, and evaluates staff performance; develops staff schedules, reviews and approves leave; conducts staff meetings; implements and enforces Authority policies.
  
  
• Directs property and site management personnel, monitors performance of managers and maintenance staff. Provides guidance to the maintenance staff offering skilled trade services (e.g., electrical, plumbing, HVAC, etc.) for Agency properties including the response to routine and emergency repair requests to ensure timely and successful resolution of problems, the preparation of annual maintenance schedules, budgets and their implementation, as well as, ensuring effective assignment, servicing, and replacement of Agency vehicles and equipment.
  
  
• Assists with the development of the annual budget; prepares budget projections; monitors expenditures; approves purchase requests and assigns purchase order numbers; determines allocation of monthly invoice charges; reviews delinquent accounts; reviews tenant accounts and makes adjustments as necessary; approves credit card purchases.
  
  
• Analyzes property financial operating statements including income statements, general ledgers, and balance sheets; prepares monthly performance reports.
  
  
• Assists in capital improvement needs assessments. Provides guidance in the preparation of Capital Improvement modernization and revitalization plans, timetables, activities, and budgets ensuring compliance with funding programs and federal, state, and local residential building requirements.
  
  
• Facilitates and oversees waiting list; reviews applicant files for accuracy and compliance; assigns applicants to units; conducts applicant reviews.
  
  
• Monitors lease up timelines, resident turnover, and unit vacancy to reduce vacancy loss.
  
  
• Performs site visits to assess physical condition and assists with operations; conducts random unit inspections in preparation for HUD inspections; complete regular audits.
  
  
• Directs and prepares departmental budgets, staffing plans, required narrative and statistical reports for submission to CEO, HUD, and the Board of Commissioners. Reviews and approves reports prepared by departmental staff.
  
  
• Prepares and maintains a variety of records and files; conducts quality control reviews.
  
  
• Receives and responds to inquiries from residents and applicants; assists staff with resident conferences and counseling.
  
  
• Develops and submits changes to the Annual Plan related to Admissions & Continued Occupancy Policy.
  
  
• Provides assistance and guidance to resident organizations; coordinates resident meetings.
  
  
• Organizes meetings with community partners and stakeholders.
  
  
• Acts as the Agency's HUD Section 504 compliance officer to ensure that qualified individuals with a disability will not be excluded from the participation in, denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. Provides guidance and develops policy on 504 issues.
  
  
• Directs and provides guidance to staff to ensure progressive, coordinated safety, crime prevention, and fear-reduction strategies and services are effectively implemented to guard against theft, vandalism, violence, or other threats against Agency employees and/or residents within the Agency's jurisdiction.
  
  
• Monitors and tracks non-routine legal matters and their dispositions to ascertain long- and short-term effects and impact on the Agency, its practices, its budget, and its image in the Community.

Education and Experience (at minimum)

Bachelor's degree in Business, Finance, Accounting, Real Estate or Public Administration, as well as five (5) years of experience in asset management within the affordable housing industry; preferable HCV Section 8/ tax credit.

OR

Any equivalent combination of education, training, and experience, in which, in the sole determination of the Housing Authority, provides the required knowledge and abilities may be considered.

Required Knowledge, Skills, and Abilities

Knowledge of:

• Agency operating policies and procedures, pertinent HUD regulations, and federal, state, and local laws and regulations pertaining to public housing authorities.
• The general operations and procedures of multi-family affordable housing.
• Public and private sector as it pertains to asset and property management principles and practices; landlord-tenant regulations.
• Barriers to housing opportunities encountered by low-income households, including those with special needs.
• Advanced principles, practices, and administration of program development, coordination, contract negotiation, and budget preparation.
• Social programs, human relations, and financial environments of various classes of people.
• Thorough knowledge of the modern principles, practices, and techniques of Public Housing Agency management.
• Modern principles, practices, and techniques of personnel management, training, goal-setting, and performance evaluation.

Skilled in:

• Addressing the public and other bodies and presenting information in a clear, organized, and convincing manner.
• Planning, prioritizing, organizing, directing, and coordinating the work of self and employees.
• Identifying strengths and challenges in each team in order to improve efficiency and effectiveness while fostering a professional culture of site offices where staff can contribute freely and share successes when accomplishing goals.
• Operating commonly used office equipment and software packages.
• Communicating with people from a broad range of socio-economic backgrounds.

Ability to:

• Advocate, organize, and problem solve.
• Energize, motivate, and provide effective collaborative leadership; reinforce good performance and deal firmly but fairly with less than satisfactory performance to sustain a productive organization serving a diverse, limited income population.
• Delegate responsibility and authority and hold subordinates accountable for tasks assigned.
• Effectively communicate, verbally and in writing, both within the organization and externally.
• Plan, promote and evaluate HACG's goals, objectives, departmental and agency plans, and other initiatives.
• Establish and maintain effective working relationships with co-workers, landlords, consultants, contractors, residents, HUD, community partners, and local, states, and federal officials.
• Prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tact and diplomacy, yet firmness.

Physical Requirements

This work requires the following:

• occasional exertion of up to 10 pounds of force
• regularly sitting, speaking or hearing and repetitive motions
• frequently using hands to finger, handle or feel
• occasionally standing, walking, pushing or pulling and lifting
• standard vision requirements
• vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels
• preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities
• work has minimal exposure to environmental conditions and is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Valid North Carolina Driver's License within one (1) year of hire.

Must have and maintain a current driver's license and be insurable under the Authority's vehicle insurance.

Obtain the following certifications within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:

• Public Housing Manager (PHM)
• Certified Occupancy Specialist (COS)
• Rent Calculation
• Enterprise Income Verification System (EIV)
• Fair Housing
• Uniform Physical Condition Standards (UPCS)
• Supervisory Maintenance